Website and contact information

Website: https://coc-market.com/
Commercial name: COC Market
Customer contact: info@coc-market.com

The website provides online information and requests for Certificates of Conformity relating to individual vehicles. For order questions, customer support or information about these pages, use the email address above.

Purpose of this website

COC Market provides information and online ordering options for Certificates of Conformity and relevant vehicle documentation. Information on the site describes the service offered; it is not advice from a vehicle-registration authority, a legal representative or a public body.

Service availability and document eligibility are determined by the specific vehicle and the issuing organisation. See our Terms & Conditions for purchase conditions.

COC orders, cancellation and consumer rights

COC-Market.com offers online requests for vehicle-specific certificates. The Terms & Conditions explain the services, documents, issuer requirements and customer obligations.

Cancellation requests should be made promptly. The amount refundable can depend on whether processing has started, any lawful work or supplier fees and the specific product format; the Refund & Cancellation Policy explains these commercial rules. This does not limit a mandatory right of withdrawal or other statutory remedy.

Access and acceptable use

Visitors agree not to interfere with the operation of the website, access other customers' accounts, attempt to obtain private uploaded files without authorisation, or submit false vehicle identity information. We may take appropriate technical steps to protect the website subject to applicable law.

Technical interruptions, maintenance and changes in third-party services can affect access. External services may occasionally be unavailable or interrupted.

Intellectual property

The design, layout, brand identity and original text on this website are protected under the relevant rights of their owners. Third-party vehicle manufacturer names and logos are used to identify relevant brands and belong to their respective holders.

Nothing on this website implies that COC Market is itself a vehicle manufacturer or a public registration authority. Any claim that a particular COC is official must be supported by the actual document and issuer.

Third-party information

Third-party websites or systems, including vehicle identification services, authorities, payment services and relevant issuing organisations, may have their own terms and policies. We are not responsible for information they provide outside our control, except where mandatory law requires otherwise.

Questions and complaints

For questions about the website or an order, email info@coc-market.com. Consumers may use competent authorities or legally available dispute-resolution channels. Nothing in this notice removes non-waivable statutory rights.